Transferring from another host

If you are transferring from another host, we provide you the first 2 months free of charge as a bonus for transferring.

Transferring from another host involves a series of steps. The site must be installed onto our servers, followed by transfer of your domain name and email accounts.

It is important to find out if we support the features your site requires first, but you will find we support most standard features, and should be pleasantly surprised by the extra features we provide.

We provide a wide range of databases (MS SQL/Server 2005, MySQL, FireBird, MSAccess).

Your site will provide access to Servlet Administration to configure servlets and JSP pages correctly, please ask your developer to contact our support department with any questions.

For a fast and smooth transfer, please ensure you provide all of your details in your first email or in your application, including domain name, special features of your old site and a timeframe for how soon you need the domain transferred.

If you are transferring multiple accounts, we can also provide monthly rates.

Transferring your Domain Name (.com/.net etc...)

First you will need to inform us of your domain name and who you registered it through.

Domains registered at InterNIC are the easiest to transfer. Foreign domains can be simple too in most cases, depending on the country that has registered them.

We will set up the domain name on our servers and then request that your registrar move the domain name to our DNS. After the main DNS servers on the internet notice the change, the domain name will begin to point to our servers.

If you would prefer to handle the transfer yourself, please ask us for the names and IP addresses of our IP servers and the tech contact handle to use.

Transferring your Email

After applying for a site, we will provide you with an address such as cust99.metawerx.com.au. You will be able to login and setup your email addresses using the Mail Server Administration system in SiteWinder, and when your domain is moved across, the email addresses will already be setup and ready to receive mail without any break in mail services.

Transferring your Database

To transfer your old database, you will need an SQL script containing the data and structure, or an MS-Access database suitable for conversion.

In most cases, your previous host will provide you with one of the above. In other cases, depending on the data format, you may need to use other methods. Please see the page on database hosting for more information.